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CM-46 How to Void an External Payment in Cash Management

Purpose

The purpose of this Quick Reference Guide (QRG) is to learn How to Void an External Payment in Cash Management in the North Carolina Financial System (NCFS).

There are 8 steps to complete this process.

How to Void an External Payment in Cash Management

Step 1.    Select the Cash Management module and click on Bank Statements and Reconciliation.

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Step 2.    Use the Task List from the right side of the screen to select External Cash Transactions > Manage Transactions.

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Step 3.    Select the appropriate bank account and key the check number into the Reference field.  Then click on the Search button to the far right of the screen.

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Step 4.    The record is listed on the Manage External Transactions screen.  Click on the Edit button to change the record.

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Step 5.    On the Transaction Details screen, the payment record is displayed.

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Step 6.    Click on the Void option at the top right of the screen. The system will display the following message.  Click Yes to void the payment.

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Step 7.    The Transaction Details will be displayed again.  The check Status should be Voided.

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Step 8.    Once completed, click Save and Close.

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